Scalpers are individuals and/or companies who scoop up vast quantities of tickets using sophisticated tools or methods, and then engage in deceptive and unscrupulous marketing practices to sell those tickets to the public.

How do scalpers operate?

Scalpers start early: Scalpers target high-demand events well before their tickets go on sale. Scalpers often manufacture identities and join artist fan clubs, venue mailing lists and other groups for the sole purpose of obtaining information about events and accessing presale ticket opportunities, which help them to load up on tickets.

Scalpers don’t work alone: In the old days, scalpers would pay college kids to stand in line outside of box offices. Today isn’t too different – scalpers pay others (who may not even be in the U.S.A.) to man computers at the presale or onsale to give themselves extra chances to get tickets.

Scalpers leverage technology: Some scalpers use automated programs called “BOTs” to search for tickets right when they go on sale. These BOTs move much quicker through the ticketing process than a real fan. These BOTs hammer ticketing systems and make it very difficult for a real fan to purchase a ticket during the on-sale.

Scalpers sneak around ticket limits: Scalpers may have multiple purchase accounts, ordering and shipping tickets to multiple addresses or under multiple aliases.