Fans First exists to fight on behalf of fans, artists, venues, sports teams and allied businesses.  Our goal is to ensure that laws support the ability of fans to have a positive live entertainment event experience.

For years, the scalping lobby has worked overtime to protect its ability to profit at fans’ expense.  The scalping industry engages in anti-fan business practices and state-by-state legislative efforts to pad their own pocketbooks.



Here is how the scalping lobby tries to take advantage of fans and rewrite laws for their own benefit – and what fans of live entertainment everywhere should get active to oppose:

Scalpers seek to limit fans’ access to face-value tickets: Scalpers are asking legislators to ban the use of face-value ticketing methods, such as Will Call Only. Used primarily in cases of high-demand events, these methods ensure a purchased ticket cannot be resold above the face value set by the artist, team, venue, and promoter.

Scalpers withhold information: Scalpers may post tickets for sale without disclosing whether they have the tickets in hand. This means the fan is not aware that they face a potentially riskier transaction if the scalper is ultimately not able to acquire tickets. And it’s important to remember that a guarantee is not the same as an authentic ticket – the fan may get their money back, but they won’t get in to see the show or game they’ve been dreaming about for months.

Scalpers oppose fan-friendly ticket resale: Scalpers also lobby against laws that would help make the resale market better for fans—such as requirements to post the exact seat location and whether or not the seller actually possesses the tickets they are selling.

Scalpers use deceptive practices online: Scalpers use website designs, URL’s and search engine advertising to appear to be affiliated with a legitimate artist, team or venue. This can trick fans into buying tickets at higher prices on the secondary market — even if there are still face-value seats available.

Scalpers call for unfair advantages: Routinely, scalpers are seeking legislation to force artists, venues, teams, and promoters—the event presenters who financially and creatively invest in putting on an event—to disclose their ticket manifests. This would  reveal information that would be valuable to direct competitors, i.e., other event presenters.  Yet, most importantly, knowing how many tickets have or have not sold would not actually help a fan get a ticket—it will only give an unfair advantage to ticket scalpers in the secondary market.  This would be the same as if the used car industry mandated how new car makers should manufacture and sell cars.