Scoring tickets to popular events can be losing battle for fans

Despite safeguards to protect buyers, online scalpers are using high-tech programs to skip the electronic lines of legitimate ticket services and sell seats at big markups on the Web.  Industry experts say the problem is reaching critical mass.

Premium floor seats for Bruce Springsteen’s show at Madison Square Garden on Friday are listed on secondary ticket broker sites at more than $5,900 for a pair, while the lowest-priced pair is $200 — a 129% increase from the face value, according to data provided by price tracker TiqIQ.com.

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