On the morning that tickets for Neil Young’s Durham, N.C., concert went on sale, John Manuel typed “Durham Performing Arts Center” on his computer and wound up at what he thought was the venue’s official website. With a picture of the center and directions, it appeared to be the real thing.
It wasn’t. But Manuel didn’t discover that until well after he’d bought four $119 tickets he thought would be in the lower balcony. Extra service and delivery fees brought the total to $579, or nearly $145 per ticket.