In Whose Hands?

When you have been around the industry as long as venue veteran Michael Marion has,
you have just about seen it all. Got the Los Angeles Lakers coming to your Alltel Arena (now Verizon Arena) in North Little Rock, Arkansas, to play an exhibition NBA game as Marion did a few years ago? Wouldn’t you know it, there is a structural issue in the upper bowl seating that prevents the game from being played, not to mention missing a guaranteed sold out crowd. Dropped call?

But when you have put in the time that Marion, the venue’s general manager has, you also encounter some issues on a much more frequent basis for the events that play the venue, namely the often behind-the-scenes machinations and maneuverings of the often slippery world of ticketing.

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