About the Coalition

Central to the fan experience is the joy that comes with attending a play, performance, concert, or sporting event. Fans expect a good live entertainment experience. We are working together to ensure that’s the case — long after the event.

But sadly, in these last few years, the enjoyment of the experience has waned. The ability of fans to get access to face-value tickets is getting harder to come by, in big part because of unscrupulous scalpers and ticket hustlers.

Fans deserve better. And it’s time to make a difference.

Fans Come First
The Fans First Coalition was established in May of 2011 in an effort to change and improve the ticket-purchase experience for fans by fighting for greater access to face-value tickets and enhanced protection against fraudulent business practices. The coalition is primarily supported by Ticketmaster and includes over 200 industry members, venues, teams and artists who are committed to standing with fans against scalpers.

Our goal is to ensure that fans get what they deserve — a good event experience, from ticket purchase through the final out or encore. To learn more about what we believe in, check out our mission statement: Standing with Fans.

The coalition brings together fans like you, your hometown theaters, industry leaders, artists and sports teams and prominent voices in entertainment. See a full list of our coalition members below:

Artists and Teams


Industry and Others

Learn more about the Board of Directors.

Interested in learning more? Sign up for the latest news from the front or contact us if you’re interested in joining.

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